OUR APPROACH
: CUSTOMER SATISFACTION GUARANTEE
Our customer satisfaction program has been specifically developed to ensure our customers' confidence in the products and services we offer. Our team approach, enmphasis on quality strategies and technologies give our customers the peace of mind that we work with you throughout every step of the process - from the purchasee, internet solution development and post-purchase support.
The WSI Internet Consultants serving Northern California are happy and confident to provide the following service guarantees as part of every proposal.
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We guarantee your website availablility will exceed 99.7% and we monitor your website for the updside performance.
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We guarantee to work with you on helping in the development of any custom graphical design we create before the website design is implemented.
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We guarantee to work with you to develop effective and appropriate content.
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We guarantee you will know the number of unique visitors to your website.
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We guarantee you own and are able to move your website for any reason.
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We guarantee to train you and your staff in the efficient use of your new website until you are fully comfortable with it..
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We guarantee to return all emails within 1 business day and urgent calls as soon as possible.
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We guarantee ongoing support is always available to you.
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We guarantee to provide regular website statistics to you.
Post launch ongoing support requires participation in a regular support program.
And, if we do not meet any of our guarantees, we will host your site, on our servers, for 12 months completely free of charge.
To learn more about our Customer Satisfaction Program contact us today.